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📊 ZenZ Voice Analytics

How citizens are engaging in United States

Scoped to your selected country.

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223
Total reports
all time, this scope
17
Reports in window
last 90 days
17
Resolved
7.6% resolve rate
206
Open
awaiting action
0
Median resolution
days (resolved cases)
Reports per day · last 90 days
0481216May 26Jul 10Aug 24
Reports by status
223total
Open160 (71.7%)
In progress43 (19.3%)
Resolved17 (7.6%)
Archived3 (1.3%)
Top categories
Water
16
Other
1
Top departments
Water & Sewer Authority
4
Houston Public Works (Drinking Water Operations)
1
Syracuse Water Department
1
Plano Water Utilities
1
Jersey City Municipal Utilities Authority
1
NYC Department of Environmental Protection (DEP)
1
Public Works Department
1
Woodbridge Township Water Department
1
Buffalo Water Board
1
Austin Water
1
Engagement on top issues (support vs disagree)
SupportDisagree
Water main break flooding Delancey Street
84 / 2
Water main break flooding West Side Ave
79 / 2
Water main break flooding a street in Colo…
79 / 2
Water main break flooding Amboy Ave
79 / 2
Water main break flooding Central Ave
79 / 2
Water main break flooding Grant Street
79 / 2
Water main break flooding Geddes Street
79 / 2
Water main break flooding Mt Prospect Ave
79 / 2
Resolution time distribution

No resolved issues yet.